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Thanks For Choosing Bouncing Houses Of Orlando, Central Florida's First Choice For Bounce Houses & Water Slide Rentals!

We do not provide service to parks.

Office Hours:
9:00am –6:00pm (Mon – Sun)

Office Phone: 407-929-2316
Mobile Phone: 321-945-1290 (text to this number)

Email: bouncinghousesoforlando@outlook.com

FAQs

What are the drop-off and pick-up times?

Drop-off time between: 9:00am and 1:00pm.
Pick-up time between: 7:00pm and 8:00pm (if it's placed in open field); 9:00am and 1:00pm the next morning (if it's placed in a closed backyard).

Do you deliver and set up?

Absolutely! We will deliver and set up each bounce house and make sure that it's clean and in good working condition. Set up takes about 15-20 minutes and requires a 120V circuit with a minimum 15 amp breaker which is standard on most homes.

What are the bounce house rules?

Adult supervision required at all times No shoes, eyeglasses, food, gum, candy, markers, crayons, pens or drinks No wrestling or fighting No Silly String!

What type of surface is needed?

The safest surface is a level grassy area. However, we can set up on concrete, asphalt, or bark. Please specify when ordering which surface your using for us to supply proper equipment.

What do I do in the event of inclement weather?

We know that the weather/emergencies can be unpredictable and very harsh at times. We don't want to run the risk of damage to our equipment or injury to the children. So, our policy is very simple. If you cancel for any reason before we setup, we will use your deposit towards a future rental (hopefully you will try to reschedule and we will do our best to accommodate the request). However, once we deliver and setup the product, no refund is available. There is also risk in high wind situations. Although it does not happen often, there are times when we will have to decline setup if we feel it would be unsafe to use the equipment. Winds in excess of 15 - 20 mph would prevent us from safely anchoring the unit.

Is a deposit required to reserve your date?

YES, we cannot formally reserve an inflatable without a deposit. We require a 20% deposit within 7 days of reserving your rental to confirm your reservation. This deposit is subtracted from your total balance due upon delivery. We accept deposit payments by cash and credit card only. IT IS STRONGLY RECOMMENDED THAT YOU PROVIDE A DEPOSIT VIA CREDIT CARD AT THE TIME OF CALLING.

How long may I keep the rental?

All DAY! (up to 8 hours) This is, by far, the best value in Central Florida. The earliest delivery we offer is 9am and the latest pickup is 8pm. Weekday deliveries are generally on a case by case basis depending on our scheduling availability.

Does the inflatable require an attendant?

Yes. A trained adult attendant must supervise the inflatable at All times. We will thoroughly train you or your designted attendant how to operate the inflatable safely at the time of delivery.

How far in advance can I reserve my Bounce House or any other rental?

The earlier you can make your reservation the better your chance at getting the date you want. We appreciate as much advance notice as possible, but we will always work with you even if it's a last-minute request. Please remember, your rental is not confirmed until we receive your deposit.

Do I have to do anything to prepare before the arrival?

Please make sure the area we will be setting up the bounce house has been cleared of any debris or pet droppings. The person responsible for the rental will need to provide their valid driver's license number at the time of delivery. The blower motor will need to be located within 100 feet of a standard electrical outlet.

What should I expect on the day of the event? How does the process work?

The day of your event, we will deliver and set up the unit at a prearranged time, typically 30 minutes prior to your event start time. As part of the setup, we will discuss placement options for the unit, review the rental agreement, train you as an attendant that will oversee and have responsibility of the ride, and go over any questions regarding safety, proper use, and any other topic you wish to discuss. YOU MUST BE PRESENT in order for us to setup as we need to review important safety and operating procedures with you. If payment has not already been made or a balance is outstanding, it will be due prior to setup of the unit. We accept cash, and credit cards only.

What if the weather is bad?

I the weather is not cooperating on the day of your reservation, we will be happy to work with you to reschedule your reservation. As a safety precaution, if it is actively raining or storming with winds exceeding 20mph we will not deliver or setup the unit.

What do we do if the inflatable is up and it begins to rain?

Unplug the blower and cover it while you let the inflatable deflate. Once the rain stops, plug the blower back in and wipe down any wet surfaces to avoid slipping. The vinyl gets very slippery when wet. The kids just want to have fun they do not care if it just rained.

Can my pet bounce too?

NO, sorry - Bounce Houses and sharp objects / pets DON'T mix. You're responsible for any damage resulting from failure to abide by the terms of the rental agreement(s).

Are the bounce houses clean?

Yes, we pride ourselves on having clean and sanitized equipment.

Are there any Cleaning Fees?

We expect to receive our inflatables back in a fairly clean condition. We realize that children in and out of it all day can allow grass to enter by means of their socks. We will not charge for cleaning this. However, since you will receive a list of general rules at the time of setup, any food, drink stains or not following any other listed rule of this nature will result in a minimum $50.00 clean-up fee at the time of pickup.

What are the rules when using a bounce house or inflatable?

Generally speaking, no food or drink, no shoes, no sharp objects, no visible metal zippers, no medical conditions including pregnancy, no wresting/roughhousing, no hanging on the netting, no flips, NO SILLY STRING and NO Sand. We will provide a safety sheet upon arrival and go over all the safety information with you.

What if the inflatable is damaged during my event?

If there is a defect in the inflatable, there will be no charge. Depending on the situation, if the inflatable is damaged due to a preventable circumstance.. (example: dog chewed on it, someone cut it with a knife, or sharp object on clothes, or SILLY STRING), then a repair fee will be incurred.

How much space is required for setup and proper use of the Bounce house?

20' x 20' is more than big enough for the standard Bounce house. The bounce house must be clear of all overhead power / utility lines and tree branches. We reserve the right to refuse setup if conditions are not safe. We take pride in our clean inflatables and insist that all animal yard waste must be removed. We reserve the right to deny a rental due to unsafe and unsanitary conditions.

What are my responsibilities as the lessee?

It's important that you are on site and available when the bounce is delivered and setup. We will thoroughly train you, as the attendant in charge of the ride, according to the manufactures recommended operating and safety procedures according to ASTM regulations. Additionally, we will review our emergency procedures with this individual at the time of setup. An attendant MUST accompany the bounce house anytime the bounce house is inflated. This person is responsible for the safety of the children / riders, as well as, the care of the equipment by making sure that ALL safety rules and regulations are followed.

What is your normal set-up and take-down times?

Our normal set-up time starts at 9 am and ends at 8 pm or the next morning starting at 9 am if placed in a fenced in back yard. In some cases we can accommodate special hours (churches, small business event, schools, town events, etc..) so please inquire and we'll do our best to suit your needs. Set up is generally 30 minutes before the event starts.

Bouncing Houses of Orlando 2100 E. Robinson St. Orlando, FL 32803 321-945-1290 • 407-929-2316